Well folks, this is what you can expect from BabyTel customer service. Note the date my email was sent (over 3 freakin months ago). Thanks for the response!!!!

Your message To: baby
TEL Customer Care
Cc:
Subject: RE: softphone
Sent: Tue, 5 Jul 2005 15:56:06 -0400

was deleted without being read on Sat, 15 Oct 2005 00:07:10 -0400